Shipping and customs
When will my order be processed?
All orders are handled and shipped out from our warehouse in Spain. Please
allow extra time for your order to be processed during holidays and sale
We process orders between Monday and Friday. Orders will be processed
within 1-2 business days from the order date and shipped the next day after the
processing day. Please note that we don't ship on weekends.
How long will it take to receive my order?
Once you place your order, please allow 3-5 business days to process your
orders. After that, it will take 12-20 business days for delivery in the United
States, and 15-30 business days for international orders (depending on
Will I be charged with customs and taxes?
The prices displayed on our site are tax-free in US Dollars, which means you
may be liable to pay for duties and taxes once you receive your order.
Import taxes, duties and related customs fees may be charged once your order
arrives at its final destination, and are determined by your local customs office.
Payment of these charges and taxes are your responsibility and will not be
covered by us. We are not responsible for delays caused by the customs
department in your country. For further details of charges, please contact your
local customs office.